FAQs
What is Karndean made of?
Karndean flooring is made of part recycled PVC with high quality plasticizers. It is used to create a textured surface, for a beautiful, natural effect.
Will a Karndean floor be slippery?
As with most smooth floor coverings, water and other liquids can make it slippery. Karndean floors are designed to be slip resistant. But it is always best to clean up any spillages straight away, and keep the floor dry.
What is the difference between each of the Karndean ranges?
Each of our six
product ranges
has a different wear layer.
|
Range
|
Wear layer (in mm)
|
|
Knight-Tile
|
0.3mm wear layer
|
|
Michelangelo
|
0.55mm wear layer
|
|
Renoir
|
0.55mm wear layer
|
|
Van Gogh
|
0.55mm wear layer
|
|
Da Vinci
|
0.7mm wear layer (bevelled edges)
|
|
Art Select
|
0.7mm wear layer (bevelled edges)
|
What is the difference between a metallic strip, feature strip and design strip?
There are several main differences between Karndean strips:
Metallic strip
– these can be used in standard borders and features, and come in sizes of 3mm, 5mm, 10mm, 30mm and 76m
Feature strip
– available in six colours, these 5mm wide strips are usually used on tile floors to give the natural effect of grout lines – or to complement wood planks
Design strips
– these are strips cut from another tile or wood plank. They come in 3mm, 5mm, 10mm, 30mm and 76mm.
Added between tiles and wood planks, strips can give the impression of grouting for a natural effect, and a contemporary look and feel to your home.
For more information please visit our
design components
page.
What are standard, tramline and keyline borders?
Standard border
– a patterned border designed to complement tile and wood plank floors. Karndean have selected an assortment of decorative border options to accompany all of our ranges
Tramline border
– a simple and affordable way of creating decorative edging. They can be used in combination with feature strips, metallic strips and design strips for a range of effects
Keyline border
– single strips that can be added to the edge of your floor. Keyline borders are available in 3mm, 5mm, 10mm, 30mm and 76mm and can be used with metallic and design strips
Can I fit Karndean myself?
Karndean is not a DIY product
.
Your local retailer will provide a supply and fit service – or will be able to recommend someone who can.
How do I get Karndean fitted?
Your local retailer will provide you with a supply and fit service – or will be able to recommend a fitter. Karndean is not a DIY product, so we would advise that you do not fit the floor yourself unless you are an experienced luxury vinyl floor fitter.
Is there anything I need to do before the floor is laid?
Prior to laying Karndean, products must be acclimatise to room temperature. Remove material from packaging, spread out and allow to condition in the room where installation is to take place at a constant temperature of 18°C - 26°C for a period of 24 hours prior to installation. This temperature should be maintained during installation and for a 24 hour period after installation.
Where can Karndean be laid in my home?
Karndean flooring is perfect for any room of the house, from the bathroom to kitchen, bedroom to living room, hallway to conservatory. Take a look at our
gallery
for ideas and inspiration.
Can Karndean be laid in a conservatory?
Yes, it is possible to install Karndean in conservatories.
Can Karndean be laid over under-floor heating?
Yes, for more advice please consult your specialist fitter.
Is Karndean suitable for use on walls or ceilings?
No. Karndean is designed as a floor covering.
Can Karndean be laid outside?
No,Karndean is not suitable for outside use.
Can I use Karndean next to an Aga stove or an open fire?
Yes, but the vinyl flooring should not come in direct contact with the hot surface of the stove or fire place. Karndean will burn if flames or a spark lands on the vinyl.
Can I use Karndean in front of patio doors / floor to ceiling windows
Yes you can.
What are the correct room conditions for installation?
The room should be a constant temperature of between 18 - 26°C, for 24 hours prior to installing, during the installation, and for 24 hours after installation.
Where can I buy extra cleaning products?
You can buy more cleaning products from us.
The floor has been laid. Now what?
Now that your floor is installed, do not wash it for 24 hours.
To get the best from your floor we advise that you follow the Karndean cleaning and maintenance system. Karndean floors are hardwearing and, like all vinyl products, regular maintenance will enhance the beauty, durability and natural effect. We recommend ordering a ‘clean start' kit with your new Karndean floor. You can order extra bottles of each cleaning product from your retailer.
How soon after installation can the floor be cleaned?
The floor should not be washed for 24 hours after being fitted.
Why is it important for me to use Karndean’s cleaning and maintenance products?
Some cleaning products contain agents that can damage the floor. To qualify for our product guarantee, it is essential that you use the Karndean routine cleaner.
Where can I buy Karndean cleaning and maintenance products?
Cleaning and maintenance products can be bought from us
Can spilt liquids seep through tile edges?
Your floor should have been fitted tightly – so that no spillages seep through tile edges or custom cuts. To avoid slippery surfaces, any spills should be cleaned up straight away.
How do I remove scratches?
If Karndean Dim Glow has been applied after the floor was laid, light scratches can be removed by simply removing the Karndean Dim Glow using the Basic Stripper, wipe off the residue with a mop and rinse thoroughly with clean water. You can then re-apply your Dim Glow.
I have small white spots appearing on my floor. What should I do?
White spots are usually as a result of water not being wiped up from Dim Glowed floor – especially in bathrooms. Simply remove the Karndean Dim Glow using the Basic Stripper, wipe off the residue with a mop and rinse thoroughly with clean water. You can then re-apply your Dim Glow.
How should I protect my Karndean floor against furniture?
Simply by putting felt pads under the feet of your furniture, you can avoid table and chair legs scratching your Karndean floor. These are available in the
clean start kit
.
What should I use to clean my Karndean floor?
We advise that you use Karndean Routine Cleaner to clean your floor, as some cleaning products contain agents that can damage the floor. Take a look at our cleaning and maintenance guide
here
.
How should I clean spillages?
Mop up spillages as soon as possible with the Karndean routine cleaner.
How do I remove black scuff marks from my floor?
Dilute a small amount of Karndean Basic Stripper in some water. Use a moistened cloth (or a non-abrasive nylon scouring pad for persistent marks) with the diluted solution.
Will Karndean stain?
Most common stains will not affect a Karndean floor. However there are agents that can stain – such as solvent based liquids. The use of Karndean Dim Glow will provide some protection against this type of damage.
Can Karndean be used on stairs?
Yes it can. The front edge of each step will need to be finished off with compatible stair nosings.
Is Karndean
suitable for a wet room?
No, Karndean is not suitable for wet rooms.
